Report an incident / Contact

Report an incident

If you are in danger, always ring the police on 999

If you are deaf or without speech, you can contact 999 by SMS text. To register, text ‘Register’ to 999. When you get a reply, follow the instructions.

If you are not sure about ringing the Police, you can ask someone you trust to help you ring the police. Or they can ring the Police for you.

You can report any incident or crime to us

You can tell us about it

– Over the phone or SMS text on: 07865340122

– By e-mail to: 

– Face-to-face in our office

– In your own home (if it is safe for you to see us at home or for us to come and see you).

Just text, ring or e-mail us and we will arrange an appointment.

Useful Numbers


Phone: 08457 909 090

Textphone: 08457 90 91 92

National domestic violence helpline 

For anyone who is a victim of domestic violence from family or a partner

Phone: 0808 2000 247 (you can contact them via Typetalk)


Stay Safe East

Waltham Forest Resource Hub (South)

90 Crownfield Road


E15 2BG

Mobile or SMS Text: 07865340122

Email: If you wish to send a referral or self-refer to Stay Safe East via email, please contact: . Alternatively, for any other enquiry please contact:

Direction to Waltham Forest Resource Hub (South)

Public Transport:

Buses: 58 or 69 to Crownfield Road; 257 to Leytonstone High Road

Underground: Leyton, Leytonstone or Stratford

Rail: Leytonstone High Road (Overground)

Parking is available on site for Blue Badge users.

Access: Accessible venue. On arrival, please ring the Stay Safe East doorbell.

When are we open?

We are open Monday-Thursday 10:00AM-5:00PM. As our staff and volunteers work part-time and may be out on visits, there is not always someone in the office. Please leave a message and we will get back to you as soon as possible.